Get in touch
The Aurora Finspire support team can help with accounts, deposits and withdrawals, and can explain charts and AI-assisted features. Help is available 24/7, although it is not personal investment advice and does not guarantee any outcome.
To help us respond efficiently, use the email linked to your account, describe the issue—whether it relates to registration, a payment or the platform—and include relevant screenshots if available. Clear details can reduce the need for further troubleshooting questions.
Queries about active transactions or withdrawals still being checked may be given priority when feasible. For your protection, we will never request your complete password or 2FA codes in an unsolicited message.
Not registered yet? Visit the sign-up page and complete the process in a few minutes, then contact us once your access is ready. Our FAQ covers fees, account security and the markets offered.
For general enquiries, verification help, deposits or withdrawals, email us at the address below. A focused subject—such as “Withdrawal being reviewed”, “Help with 2FA” or “Question about fees”—helps route your message to the appropriate team.
[email protected]Many initial replies are sent within a few hours. Payment verification and periods of higher demand can take longer; we will keep you informed if the status changes.
Registration takes only a few minutes and does not require a phone call. Once signed up, our support team can guide you through the interface and help you review your starting risk settings.
Open an accountThe contact options shown on this page are watched continuously. Under usual conditions, non-urgent enquiries are answered within one working day.
Remember that trading can result in the loss of capital. Aurora Finspire support can explain the platform and its functions, but cannot make individual investment recommendations.